Shipping policy
Shipping Policy
Thank you for shopping with Liza Byrne! We strive to offer the best shopping experience, and part of that is ensuring your orders are shipped to you as quickly and securely as possible. Please read our Shipping Policy below for details about how we handle orders, shipping, and delivery.
1. Order Processing Time
Orders are processed Monday through Friday, excluding holidays.
Please allow up to 14 business days for order processing before your shipment is sent out. Processing time can vary based on the product, customization, and order volume.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
We offer Standard Shipping: 5-7 business days. For expedited or overnight shipping needs, please email us at service@lizabyrne.com
Please note: Delivery times are estimated and not guaranteed. Actual delivery times may vary depending on your location and external factors, such as weather or courier delays.
3. Shipping Rates
Shipping fees for orders made on Lia Byrne dot com are complimentary
4. International Shipping
We currently do not offer international shipping.
5. Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your package. If you do not receive your tracking information or have trouble tracking your order, please reach out to our customer service team at service@lizabyrne.com
6. Lost or Damaged Packages
Lost Packages: If your package has not arrived after the estimated delivery time, please contact us at service@lizabyrne.com. We will work with the shipping carrier to resolve the issue.
Damaged Packages: If your order arrives damaged, please contact us within 7 business days of receiving the package. Include photos of the damaged product and packaging, and we will assist you in resolving the issue.
7. Address Accuracy
Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses provided by the customer.
8. Order Modifications & Cancellations
Once your order has been processed, it cannot be modified or canceled. If you need to change your order, please contact us immediately at service@lizabyrne.com and we will do our best to assist you.
9. Shipping Restrictions
We currently do not ship outside of the United States.
10. Customer Service
If you have any questions or concerns regarding shipping or your order, please don’t hesitate to contact us:
Email: service@lizabyrne.com